Shipsy, a leading provider of AI-native solutions for the supply chain and logistics technology industry, today announced ...

Freshworks Inc. (NASDAQ: FRSH) , today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an existing Freshservice IT Service Management (ITSM ...

AltaLink and the industry groups representing industrial and residential customers have agreed to a negotiated settlement on the company's 2026-2027 general tariff application (GTA), which will ensure ...

Organizations can deliver and scale exceptional customer experiences with AI, but automation only delivers full value when it's intelligently orchestrated.

The work management specialist's Collier Quay office will serve as its hub for Southeast Asia as it looks to build deeper relationships with a growing customer base ...

Mercedes-Benz India and Zoho have launched 'SKYLine', a decentralized Dealer Management System, to enhance customer experiences across their dealership network. The platform empowers dealerships with ...

That said, finding the top CRM tools can feel overwhelming at first glance. Narrowing it down, there are five worth reviewing ...

Discover what inventory means, its essential types like raw materials and finished goods, and strategies for effective inventory management to enhance your business’s efficiency.

Technologies that support digital-first service will overtake traditional channels like phone and email as the most valuable technologies for customer service and support leaders in the next two years ...

Cybersecurity firm F5 Networks says government-backed hackers had “long-term, persistent access” to its network, which allowed them to steal the company’s source code and customer information. In a ...