“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

Dear Eric: My closest friend of many years has recently revealed the sad news that she has terminal cancer. She is one of ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

Eurofiber France disclosed a data breach it discovered late last week when hackers gained access to its ticket management ...

Dominion Energy is urging customers to stay vigilant for utility scams as the holidays approach, offering warning signs and ...

The personal information belonging to Korean Google users who reached out to customer service was leaked as part of a global ...

Scammers threaten service disconnection and fake refunds to steal money and personal information from utility customers ...

DoorDash has confirmed an October 2025 data breach that exposed customer names, phone numbers, addresses and email details ...

November 19, 2025 / Southland Registrations Ltd., a trusted provider of registry services in Calgary for more than 30 years, ...

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...