The agentic AI answers questions while understanding intent, connecting context and solving problems end-to-end, effectively ...

ASAPP, the leading provider of AI-powered contact center software, today introduced the Customer Experience Platform (CXP), the enterprise platform for building and scaling the Agentic Enterprise.

WASHINGTON, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and ...

With 247 self-service ordering, real-time order tracking, automated plant assignment, integrated dashboards, and comprehensive financial visibility, the portal has significantly transformed customer ...

When you think of a doughnut, the first thing that likely comes to mind is its shape: round, with a hole in the middle.

While American Express is a strong company, shares are priced for perfection, limiting potential outperformance. Learn more ...

The Human Experience combines customer and employee experiences into a new framework for delivering satisfaction at scale.

UK retail giant Kingfisher says Optimizely, a digital experience platform (DXP), has enabled it to test and perfect multiple ...

Does your customer experience meet your customers' expectations? According to PwC, it probably doesn't, as 54% of U.S.

Zendesk CX Trends 2026 report highlights a new standard: customers now expect instant resolutions, deeper personalization, and greater transparency from AI-powered experiences.

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

People in Liverpool are convinced they've found the 'best' fish and chip shop in the 'entire country'. While there are many ...