Microsoft saved over $500 million last year in its call centers alone as it moves to implement artificial intelligence (AI) in its customer interactions, Bloomberg News reported on Wednesday.

Microsoft has announced another wave of layoffs, cutting about 9,000 jobs across its global operations. This marks the ...

AI at Microsoft saves $500M in call centers, boosting efficiency and customer satisfaction. Discover how AI is transforming ...

Over 15,000 jobs were eliminated in major rounds of Microsoft layoffs in 2025, including cutting 9,000 positions in the ...

Microsoft has laid off over 15,000 employees across multiple divisions in 2025 and is now urging its remaining workforce to ...

Microsoft is urging its remaining workforce to enhance their AI skills after significant layoffs impacting over 15,000 ...