For decades, contact centres have relied on spreadsheets, historical data, and manual effort to forecast staffing needs.

After Hurricanes Ian and Nicole hit in 2022, Trap Bags were placed along the shoreline to help prevent further damage. Now, ...

China allegedly used fake social media accounts and AI-generated images to undermine Rafale jet sales after the ...

On Thursday Taylor Swift dropped the trailer for her forthcoming Disney+ docuseries “The End of an Era.” It begins with a ...

Germany will not hit its own 3.5% defence spending target in 2029, Defence Minister Boris Pistorius said, as the country ...