News

In Starbucks’ world, the “partner” refers to the company’s employees. It’s the person wearing the green apron, the barista, the shift lead, or the assistant manager. It’s the person who opens the ...
It’s Not About the Coffee: Leadership Principles from a Life at Starbucks Howard Behar, with Janet Goldstein. . Portfolio, $19.95 (183pp) ISBN 978-1-59184-192-0 ...
Starbucks is rolling back its work-from-home mandate even further, asking senior leadership employees to be in the office ...
Starbucks brass had invited the crowd to take part in the Starbucks Leadership Experience 2025, the company’s largest ever leadership gathering—and the first under new(ish) CEO Brian Niccol.
A big part of Starbucks’ comeback plan is making employees’ lives easier, both through additional human capital and technology. Starting in the fall, Starbucks will add at least one dedicated, ...
Starbucks says it fired her for an ‘absence of leadership.’ She says it was because of her race. A jury returned a $25.6 million verdict in her favor ...
Leadership transitions are make-or-break moments. Michael Watkins, author of ‘The First 90 Days’, dissects the anatomy of success—and failure—through the lens of Starbucks’ recent… ...
The apology detailed actionable steps Starbucks leadership would follow to learn from the situation, including meeting with community stakeholders to learn what they could have done better. Johnson ...
A jury on Monday found in favor of former Starbucks regional director Shannon Phillips, who sued the company for wrongfully firing her, claiming she was terminated for being White.