Microsoft saved over $500 million last year in its call centers alone as it moves to implement artificial intelligence (AI) in its customer interactions, Bloomberg News reported on Wednesday.

Accenture and Microsoft recently announced the companies would jointly invest in building cybersecurity solutions driven by generative AI — one of many recent partnerships seeking to promote the use ...

Be it Azure’s dominance, Copilot’s spread, or its massive data center bets, Microsoft is marching forward with considerable ...

New version of code editor builds out GitHub Copilot Chat capabilities and finalizes support for the Model Context Protocol.

MSFT, BABA, and MRK lead today's top analyst picks, with AI, e-commerce, and cancer drug strategies in sharp focus.

Amazon Prime Day is the year's best chance to pick up your dream laptop at a low price. Today's the last day, and we've found ...

The Windows 11 Canary build 27898 enables various new features that Microsoft previously tested on other Channels, including ...

Microsoft's strategic layoffs, impacting over 15,000 employees, signal a shift towards AI-driven efficiency in sales and ...

AI at Microsoft saves $500M in call centers, boosting efficiency and customer satisfaction. Discover how AI is transforming ...

After cutting over 15,000 jobs this year, Microsoft is now urging its remaining workforce to sharpen their AI capabilities.

Copilot can now see what’s on your screen, verbally discuss it, and help you use related apps. Apple's and Google's desktop ...

This 13-inch Surface Pro tablet packs Copilot+ for on-device AI processes, with natural language search integrated throughout ...