Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

In today’s hypercompetitive business environment, agility and integration are no longer optional; they are strategic imperatives. Enterprises are under pressure to connect every aspect of their ...

Salesforce, the enterprise software powerhouse behind tools like Slack and Tableau, is the latest in a string of companies ...

The Productivity & Business Processes segment, which includes the Office and Dynamics CRM businesses, contributed 42.5% to total revenues. Revenues increased 17% (up 14% at cc) on a year-over-year ...

Discover why Salesforce (CRM) remains a strong investment amid AI disruption fears, with robust fundamentals and promising AI ...

Both companies are riding on the AI wave, but near-term growth looks slightly stronger for Adobe. The consensus estimates for ...

A recent YouGov study found that 69 per cent of C-level executives prioritising AI are focusing on agentic AI in the next 12 ...

ServiceNow (NOW) integrates AI governance into enterprise platforms. As AI proliferates, companies need systems to track which models are deployed where, monitor their decisions and ensure compliance.

This positive momentum for 2025 meant National Bank’s IE rating was also a touch higher in this report, at 8.8 from 8.5 last ...

What separates high performers is not access to enterprise-grade platforms, but the ability to apply focused tech investments ...

Meanwhile, a report in Foreign Affairs, entitled "The Cost of the AGI Delusion," argued that, by chasing superintelligence, America is falling behind. China isn't trying to build artificial deities.

Speakers at the major conference were all in on agentic AI. But between sessions, some leaders voiced concerns.