That’s part of the bet behind Seattle startup Desk, which has raised $800,000 to help real estate agents offload contract ...

Service management, also known as information technology service management, software allows companies to manage how it provides services to its customers. Services include order management, hardware ...

With SysTrack AI, Lakeside’s deep device intelligence becomes instantly accessible—a shift-left transformation for DEX and ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

A Belfast-based provider of field service management software which employs more than 400 people has been sold to new backers by mid-market private equity firm Bowmark Capital. Totalmobile has been ...

When Whoop’s analytics chief Matt Luizzi recently looked across the company’s tech stack, he saw the same thing everywhere: AI agents multiplying. Slack has one. So does Snowflake. Google Workspace, ...

We list the best call center software, to make it simple and easy to provide and analyze call data to improve customer relations, employee management and workflow efficiency. Call centers used to ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that ...