Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

Cloud and customer service provider Grandsys held a pre-IPO performance presentation on November 19, with plans to list on ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

Kelowna, BC – November 07, 2025 – PRESSADVANTAGE – In today’s competitive home services market, plumbing companies face ...

Effective January 1, 2026, Citibus will implement a new fare structure for Paratransit and On-Demand services.

The personal information belonging to Korean Google users who reached out to customer service was leaked as part of a global ...

Eurofiber France disclosed a data breach it discovered late last week when hackers gained access to its ticket management ...

Commercial Bank of Dubai (CBD), one of the UAE’s leading financial institutions, has officially inaugurated its new Customer ...

Ideally, many customers (67%) would like to receive personalized deals or offers when shopping in-store or online based on ...

DoorDash has confirmed an October 2025 data breach that exposed customer names, phone numbers, addresses and email details ...

Salesforce’s Slack has told customers in mainland China, Hong Kong, Macau and Taiwan that they must migrate their accounts to partner Alibaba Group before February, if they want to continue with ...