Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

Cloud and customer service provider Grandsys held a pre-IPO performance presentation on November 19, with plans to list on ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Effective January 1, 2026, Citibus will implement a new fare structure for Paratransit and On-Demand services.

Heading into the holiday season, Pacific Power is reminding customers to be vigilant, so they can avoid falling victim to ...

Eurofiber France disclosed a data breach it discovered late last week when hackers gained access to its ticket management ...

Commercial Bank of Dubai (CBD), one of the UAE’s leading financial institutions, has officially inaugurated its new Customer ...

Dominion Energy is urging customers to stay vigilant for utility scams as the holidays approach, offering warning signs and ...

DoorDash has confirmed an October 2025 data breach that exposed customer names, phone numbers, addresses and email details ...

Salesforce’s Slack has told customers in mainland China, Hong Kong, Macau and Taiwan that they must migrate their accounts to partner Alibaba Group before February, if they want to continue with ...

Nearly all of us have been on the receiving end of an attempt to scam us out of our hard-earned money — particularly in the digital age. Utility scams are fairly common, and many of us probably think ...

Dear Boundaries: Something general and meaningless can help divert small talk such as this. “Oh, not sure” or “enjoying it, I ...