Readymode®, a leading outbound customer engagement platform for sales teams and contact centers, is proud to announce the integration of Agentforce, an innovative Salesforce product. Agentforce is an ...

The prestigious 2025 International Customer Relations Excellence (CRE) Awards, presented by The Asia Pacific Customer Service ...

Bryson Recycling is on the hunt for a go-getter Kerbside Driver to help them lead the way in responsible waste wrangling and ...

Customer-First Strategy Drives Innovation, Collaboration and ResultsSCOTTSDALE, Ariz., Nov. 13, 2025 (GLOBE NEWSWIRE) -- isolved Connect -- isolved®, a provider of human capital management (HCM) ...

AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer ...

CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. NEW YORK, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ASAPP, ...

"Wrong order delivery. Talked to customer care and has refused refund/replacement when a vegetarian receives non-veg food. It ...

SmartHub ends the response gap--uniting voice, chat, SMS, email, workflow automation, and AI + human engagement into a single intelligence engine for revenue teams.

Wrong order delivery. Talked to customer care and has refused refund/replacement when a vegetarian receives non-veg food. It is not a small issue, it is a customer care failure. If @Swiggy brands can ...

Gartner, Cool Vendors in Customer Service and Support Technology, Jason Bridge, Brett Overbey, Kathy Ross, Christopher Sladdin, 13 October 2025 GARTNER is a registered trademark and service mark of ...