Many companies are training their employees to “be friendlier.” Now, when I go to pay for my groceries or have bloodwork done ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

PG&E is asking customers to be more vigilant about scams this holiday season as the number of utility customers being ...

But the country’s third-largest telecoms group says there was no outage on its network, and instead blamed the issue on an ...

The move comes following a push by Health and Human Services Secretary Robert F. Kennedy Jr. to get rid of synthetic food ...

The year 2025 has been interesting for restaurant chains, and these ones have not had a great year. These chains have the ...

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

The IBPS CSA Mains exam will feature 135 questions across four sections to be completed in 120 minutes, with a total of 200 ...

Q4 2025 Guidance -- Revenue expected to be $37 million to $38 million, representing year-over-year growth of 7.7% to 10.1%, with net income projected to increase sequentially.

The exact circumstances are yet to be confirmed, but it is understood that a Sydney-based customer was attempting to contact ...

The prestigious 2025 International Customer Relations Excellence (CRE) Awards, presented by The Asia Pacific Customer Service Consortium, have honoured Trip.com with wins in the categories of Contact ...