Add Yahoo as a preferred source to see more of our stories on Google. A big change came Tuesday for some Johns Hopkins Medicine patients. The change applies to messages sent through MyChart in that ...

Patients won’t be charged for the Epic EHR patient portal messages that take providers five minutes or less to answer or if they lead to an appointment, are related to a visit from the past seven days ...

A Tacoma-based health care network is now charging patients for certain types of online portal messaging with providers, joining other systems that started the practice during the pandemic. MultiCare ...

On July 1, MultiCare implemented fees for MyChart messages, joining a growing number of health systems aiming to manage the increasing volume of patient communications. According to the Tacoma, ...

Health systems are increasingly integrating AI into MyChart and other EHR workflows to reduce administrative burdens, speed patient communication, and enhance care quality. From Providence’s urgent ...

WASHINGTON — The next time you message your doctor to ask about a pesky cough or an itchy rash, you may want to check your bank account first — you could get a bill for the question. Hospital systems ...

COLUMBUS, Ohio — Central Ohio Primary Care (COPC), one of the state’s largest medical groups, has started charging patients for certain types of messages sent through the MyChart online portal. The ...

UW Medicine will start billing patients for certain MyChart messages that provide medical advice, care or consultation. Starting June 27, patients will see a notification warning them that they may be ...

Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems in the Chicago area and ...

As early as 2022, healthcare systems in the United States started charging for certain MyChart messages. Legal nurse consultant Cambria Nwosu warns that this phenomenon may be on the rise. Featured ...