Zoom Virtual Agent expands to Zoom Phone, enabling a new concierge use case that delivers personalized support with agentic concierge capabilities to automate routine calls and streamline frontline ...

Zoom Communications has announced a concierge use case for its Virtual Agent product, which has now been integrated with the Phone platform driven by agentic artificial intelligence (AI), looking to ...

AI note-takers are increasingly present in virtual meetings, offering automated transcriptions and summaries. While convenient, the presence of AI note-takers can stifle open communication and miss ...

Eric Yuan founded Zoom in 2011 and serves as the company’s CEO. Yuan said the No. 1 thing that makes a Zoom meeting successful is preparation. Here’s how Yuan keeps his Zoom calls productive. Zoom CEO ...