Zoho has previewed Zoho CRM for Everyone, a new set of capabilities aimed at democratizing CRM for all teams involved in customer operations. Zoho CRM for Everyone allows sales teams to communicate ...

Business management solutions provider Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with AI to now become the CRM for Everyone ...

Zoho is adding business intelligence to Zoho CRM with Zoho Reports integration. The move brings Zoho Reports' business intelligence and advanced reporting capabilities to the company's on-demand ...

Customer experience (CX) is no longer a one-department game. Yet, traditional CRM, often siloed for sales teams, can hinder collaboration and visibility across an organization. This disconnect can ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Prashanth Krishnaswami, Zoho's global head of market strategy, says different teams can now track proposal progress and provide proactive feedback. Advertisment Customer experience (CX) is no longer ...

Developed by Zoho, a company renowned for its suite of productivity applications, Zoho CRM has been one of the best CRM platforms available since its inception in 2005. With a user base exceeding ...

Zoho didn’t just enhance its upmarket Zoho One suite – it used advanced technology to redefine what software buyers should expect from an ERP suite. Zoho calls it a business operating system – I call ...