The Social Security Administration is reeling from dramatic changes over the past few months that have affected beneficiaries across the country, stirring widespread anxiety. In February, the agency laid off 7,

The agency said it's reversing a decision to cut phone services for identity verification after a backlash from seniors.

The Social Security Administration reaffirmed its plan to reverse previously announced phone service cuts, telling Americans who benefit from the services that an “anti-fraud check” would be implemented instead.