New copilot templates help retailers build personalized shopping experiences and support store operations. Industry-specific retail data solutions in Microsoft Fabric help retailers unlock insights ...

Gong is partnering with Microsoft to integrate Gong’s industry-leading revenue artificial intelligence (AI) platform with Microsoft’s productivity applications and Microsoft 365 Copilot and agents ...

Solver, an AI-accelerated xFP&A (extended financial planning and analysis) software company, today announced its new ...

The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.

Microsoft has unveiled its AI Customer Commitments, aimed at providing guidance to users on their AI journey. While AI presents immense opportunities for businesses and industries, concerns about its ...

A new integration between Dynamics 365, Microsoft’s customer data platform, and Microsoft Advertising is now available, the company announced Tuesday at its Microsoft Business Applications Summit. The ...

Microsoft (($MSFT)) has held its Q1 earnings call. Read on for the main highlights of the call. Microsoft’s recent earnings ...

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Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams that optimize sales processes at scale. Microsoft Dynamics 365 is a comprehensive portfolio of ...