(NEXSTAR) — Online shopping can seem easy on the surface until you learn the item you ordered isn’t quite right and you need to send it back. Unless you’re lucky enough to earn a “returnless refund,” ...

Amazon is expanding its fulfillment partnerships with two major retailers on two continents, scaling up its in-store returns program with Kohl’s nationwide and installing pickup lockers in 1,000 ...

Kohl's has temporarily stopped accepting Amazon returns at some stores, the company confirmed to USA TODAY. The company said in a statement that it is "conducting a test" in certain stores that are ...