Self service kiosks are becoming vital parts of many businesses. But what is a self service kiosk and why is it so important to think about? The demand for customer self service has never been higher.

FRISCO, Texas — They are one of the most lucrative sectors in the retail industry, generating billions of dollars in sales, and arguably are the most underpublicized: the kiosks and carts that dot the ...

Clockwise from left: SEPCO President Min Su Chu introduces the Samsung Kiosk to guests and attendees; SEPCO and CTCSTI leaders toast to a successful partnership; Guests from various enterprises are in ...

Self-service kiosks at McDonald's and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually happened. In one of the ...

The video business found nearly $1 billion in new revenue sources in 2009 thanks to DVD kiosk operators such as the embattled Redbox. U.S. consumer spending on DVD and Blu-ray rentals rose 4.1% to ...

Kiosks have emerged as an important tool to help retailers and restaurants control labor costs, drive sales, and streamline the customer experience. Nearly four in five consumers — 79% — report that ...

Redbox, operator of the once-prominent red DVD rental boxes known for quick movie checkouts at grocery stores and pharmacies, has flatlined. The business’ parent company, Chicken Soup for the Soul ...

10 reasons to consider this sales and marketing tactic—especially if you are in the early stages of your organization. The Fast Company Executive Board is a private, fee-based network of influential ...

For the better part of two decades, Dana Avitan has spent her days curling and straightening hair at her Hair Sensations kiosk at Crabtree Valley Mall. She is one of about a dozen people operating the ...

DAYTONA BEACH — Celeste and Joe Momin had always been able to secure their kiosk business, Nyte Glo Express, from winds brought on by hurricanes and tropical storms. Located at Ocean Walk Shoppes on ...