Are you a print subscriber? Activate your account. By Ad Age and Creativity Staff - 3 hours 31 min ago By Jon Springer - 5 hours 18 min ago By Tim Nudd - 5 hours 33 min ago By Tim Nudd - 9 hours 18 ...

This story was originally published on May 17, 2010, and is brought to you today as part of our Best of ECT News series. Over the years, Salesforce.com has gradually transformed itself from being a ...

eKeeper has launched internet call recording into its flagship CRM product, allowing calls to be generated from the CRM and recorded for future use. Using VOIP (Voice Over Internet Protocol) ...

As the Internet of Things (IoT) ramps up and connected devices become commonplace, customers will expect heightened engagement efforts from companies, speakers agreed throughout the CRM Evolution ...

3. CRM inside the inbox. Most sales and marketing professionals use email all day long, and email can sometimes be an impediment to adoption of the CRM solution by end users. How a CRM solution ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Too many companies, including small and midsize ...

Optimal Internet is proud to announce a new addition to their ever-expanding portfolio of recruitment services Optimal Internet is proud to announce a new addition to their ever-expanding portfolio of ...

A new report shows that government agencies are “reinventing” themselves with online customer service — interactive, transactional applications available via the Internet. The report, which looks at ...

Resy today announced new integrations with Loyalist and Fishbowl, two leading customer relationship management (CRM) ...

Infusionsoft Launches Marketplace with 150 Apps and Certified Partners to Help Small Businesses Achieve More with their All-in-One Sales and Marketing Software - Infusionsoft New Marketplace Helps ...