After having done a procedure multiple times, it may become completely routine, but having documentation can help when you have staff turnover or are away from that task for a length of time.

In the context of small business, an outline process map -- or flowchart -- provides a bird's eye view of a business process. A flowchart displays the various tasks required to complete a process, ...

Bloggers: If you suddenly find Air Force officers leaving barbed comments after one of your posts, don't be surprised. They're just following the service's new "counter-blogging" flow chart. In a ...