In Part 1 of this post on listening, you learned about Mike and Vanessa. Mike was insulted because Vanessa didn't listen well. It's not that Vanessa spaced out intentionally. She really struggled to ...

Education policies often reflect little to no teacher input. News (and thus public perception) about schools is shaped by stakeholders who don’t work in classrooms. Teachers make monumental ...

Some people naturally command attention when they speak. Others struggle to be heard, even when their ideas are just as strong. It’s not just about content—delivery plays a massive role in whether ...

We've come a long way from our early-man ancestors who communicated with grunts and pointing. But even they had a form of ...