Q. I recently installed a larger hard drive on my PC, and when I booted it, everything worked perfectly, except for the Microsoft icons. Before I changed the hard drive, MS Word docs had a MS Word ...

Reader Barry is running Windows 7 Professional. Out of the blue, his system started displaying generic icons for various files and folders. Thankfully, he was kind enough to include a screenshot, ...

I received one of these cards for Christmas and have had a flawless experience so far...except for this issue. I'm having problems with shortcuts losing their icons. That is, they will randomly change ...

The generic user icon in Outlook 2010, the stand in picture users see when a contact doesn’t have a photo, seems to bear a striking resemblance to Bill Gates’ infamous 1977 mug shot. Oh you slick ...