American, Frontier, and United rank worst, but Skytrax bias and market size complicate Click Intelligence's study findings.

United Airlines CEO Scott Kirby said struggling no-frills rivals such as Spirit and Frontier are on a path to “going out of business” because of their poor customer service. The outspoken Kirby called ...

If you’ve flown Frontier or any other low-cost airline before, you know the boarding process can feel like a chaotic game of ...

According to data from the Federal Aviation Administration (FAA), approximately 2.9 million people travel by plane in the United States every day. Frontier Airlines operates over 500 flights every day ...

A male traveler was just trying to check in for his flight to get home from a business trip when a couple Frontier employees appeared to make checking in wayyy more difficult than it had to be. The ...

SALT LAKE CITY ( ABC4) — Frontier Airlines has launched nonstop service from Salt Lake City to Santa Ana, CA. Frontier Airlines shared that the service will operate twice per week offering fares ...

CLEVELAND, Ohio – Frontier Airlines announced a series of changes Friday designed to improve its dismal customer service ranking with travelers, including more transparent pricing, the elimination of ...

Frontier Airlines is simplifying its fare offerings with three new ticket tiers. All Frontier passengers will be able to cancel or change their tickets without having to pay an extra fee. The airline ...