Likability matters. As Mark Cuban says, "One of the most underrated skills in business is being nice. Nice sells." Research suggests he's right: Likable people are more likely to get hired, earn ...
Most founders don’t lose opportunities in the first conversation. They lose them afterward. The initial call goes well. There’s interest and positive signals. Maybe even a verbal “yes.” And then… ...
Most people assume a difficult conversation goes wrong when someone says the wrong thing. In my experience, it usually goes wrong much earlier. It often goes wrong in the first 90 seconds, when the ...
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