If you’re old enough to remember or have seen the vintage advertisements, then Betamax was a videotape format created by Sony that enabled people to record their favorite programs and rent ...

You think you enjoyed Blu-ray vs HD DVD? Memory Stick vs SD? Pshaw! You haven’t seen a format war until you’ve witnessed the betrayal and bloodbath that was Betamax vs VHS. Click to viewSony was ...

Remember a few years ago when Blu-ray battled HD-DVD in the high-def DVD format war? Sony and Blu-ray ultimately won out, but there was a time when the electronics giant wasn’t as successful in ...

Yesterday, Sony announced that it would cease manufacturing Betamax tapes and close the last remaining factories in March 2016. The news came as a shock to the technology world, mostly because ...

Replay: The VHS vs Betamax war is the oldest business anecdote in the book. Well, maybe not the oldest, because it happened in the seventies. Here's what really went on. Whenever a new product comes ...

1977: The VHS videocassette format is introduced in North America at a press conference before the Consumer Electronics Show starts in Chicago. Long before the battle between Blu-ray and HD-DVD, there ...

A plan provider once asked me if I had written a comprehensive article on why trustee-directed 401(k) plans are superior to participant-directed plans. Although I believe in this argument, I haven’t ...

A plan provider once asked me if I had written a full-blown article on why trustee directed 401(k) plans are better than participant-directed plans. I haven’t even if I believed in it (which I do), ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. I’m a fan of both Amazon and Walmart. I’m a customer of both ...