Amazon transitions to remote jobs, closing Huntington location

David Lieving, president and CEO of the Huntington Area Development Council, said they will collaborate with the private ...
WV MetroNews

Amazon facility in Huntington set to close in spring, employees to work in virtual roles

While not much information has been released about the company’s long-term plans for the facility, it has been reported that ...

Amazon to close Huntington customer service center

Amazon is set to close its Huntington Amazon Customer Service Center location by May 2026. According to Huntington Mayor Patrick Farrell, Amazon is restructuring ...
Lifehacker

How to Contact Amazon Customer Service on Black Friday

Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make mistakes ...
Business Wire

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...
CMS Wire

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Improve Customer Service Experiences

“Amazon Connect’s new, built-in generative AI capabilities will help our customers efficiently create unified customer profiles through better data mapping, improve contact center supervisor ...
Nasdaq

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds ...