With a radically innovative AI-native architecture that eliminates the constraints of legacy marketing clouds or fragmented SaaS stacks, Treasure AI helps top brands get their customer experience ...

For more than a decade, customer data platforms promised to give businesses a unified view of the customer. Since then, the category has evolved from standalone platforms to warehouse-native ...

The importance of identity and access management in the modern digital enterprise cannot be denied. These programs ensure employees have timely access to the resources needed to complete their work, ...

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Interview: Manish Gupta discusses AI-driven personalisation, DXP orchestration, vendor lock-in, legacy modernisation and ...

SEATTLE, June 30, 2026--(BUSINESS WIRE)--Amperity, the AI-powered Customer Data Cloud, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Customer Data Platforms ...

The Azerbaijani bank will use Netmera's data analytics and customer engagement capabilities to track mobile app ...

When a customer taps “Make a Payment” in a mobile app, they expect the transaction to complete in milliseconds. Behind that tap lies a distributed, event-driven platform designed to guarantee ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Uniphore, the Business AI company, has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Customer Data platforms. A complimentary copy of the full ...

Most CX teams already own every platform they need. The missing piece is the architecture tying what customers say to what they do. Global CX Day arrives each October with a predictable rhythm: ...

Rajiv Shesh is the Chief Revenue Officer at HCLSoftware where he leads revenue growth & customer advocacy for Products & Platforms division. Today, marketing has fundamentally evolved into a ...

Enterprise AI is exposing the limits of data platform, forcing CIOs to decide when to extend a warehouse, adopt a lakehouse and invest in the semantic layers, governance and business ownership. (Image ...