This article originally appeared in the February 2024 issue of Security Business magazine. Don’t forget to mention Security Business magazine on LinkedIn and @SecBusinessMag on Twitter if you share it ...
At the San Francisco “Exchange” Data Privacy and Cyber Security Forum on April 26, a spirited debate arose whether a federal breach notification law will/should ...
Before beginning work for a client, it is important for both parties to understand the terms and conditions of the project. You need a customer service agreement so everyone has the same perceptions ...
TermScout certifications affirm Hyland's commitment to trust and transparency, streamlining negotiations and empowering customers with a competitive edge in today's fast-paced digital landscape ...
JOINT BASE SAN ANTONIO-FORT SAM HOUSTON, Texas (July 30, 2014) -- The Mission and Installation Contracting Command officials are in the final phases of realigning some of its resources from ...
TULSA, OK /ACCESSWIRE / February 19, 2015 / Enacomm, Inc., a leading provider of intelligent customer interactions technology, today announced that it will host a customer self-service solution for ...
Customer success should be the company goal, not just a role — and customer success begins before a deal is closed. SaaS giveth and SaaS taketh away. The subscription economy changed the game for ...
WESTLAKE VILLAGE, Calif.: February 5, 2015 — Satisfaction with wireless carrier customer care service is positively impacted by the increased use and improved performance of online channels, ...
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