Creating a proactive customer support strategy is essential to the growth of your business. The strategy defines the standards of care and service that you offer customers and sets the requirements ...

State Bank of India (SBI), provides a range of simplified and seamless solutions for credit card issues through its customer care services. As an SBI credit cardholder – be it a personal or corporate ...

It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...

Dedication is a word that is thrown around a lot and often used to describe someone who sticks with a task and sees it through, even during times of challenge or despite significant obstacles. When ...

MANILA, Philippines — The Philippines has long been a global leader in customer care, with many companies outsourcing their customer service operations to the island nation. The abundance of ...

Mumbai: Customer care number scams – fake contact numbers of customer care helplines of popular institutions on the internet – have been around for years on Google. A recent study by CloudSEK, a ...