At its heart, leadership is stewardship of a collective story. When leaders distort or conceal that story, they erode the ...

Her leadership philosophy rooted in empathy, transparency, and resilience—serves as both a roadmap and an inspiration for leaders facing similar challenges. Drawing on real-world experiences from the ...

Crisis leadership is an imperative for leaders at all levels of our institutions. There is a growing recognition that the challenges facing higher education require a bold response–one that draws upon ...

Capterra’s 2023 Crisis Communications Survey found that only 49% ... SurveyMonkey provides a strong example of transparent leadership and mission focus after the sudden loss of CEO Dave Goldberg.

Facing the first major crisis of my career as a CEO, I learned how transparency, empathy and decisive leadership can turn a failing market into a thriving one. Decisive action beats delay — stepping ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Crises are becoming an unavoidable part of modern life. From natural disasters like hurricanes and wildfires to global health emergencies and cybersecurity threats, today’s challenges are increasingly ...

The business world is at a leadership crossroads. Baby Boomers are retiring en masse, and a new generation of employees is upending traditional workplace expectations. What’s more, the rapid ...