Morningstar

Call Center Coach Releases FONE Report: Why Executives Are Replacing Contact Center Leadership Training

Greensboro, NC , Aug. 26, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today announced the release of its FONE Report, a strategic analysis that exposes Execution Drift and Supervisor Drift—the baseline ...
Morningstar

Call Center Coach AI Tackles Supervisor Gaps Draining Millions from Contact Centers

Grreensboro, NC , July 01, 2025 (GLOBE NEWSWIRE) -- Call Center Coach, a pioneer in contact center leadership development since 1999, today announced the launch of its AI-powered Leadership Execution ...
TMCnet

5 Skills Every Modern Call Center Agent Needs

Empower your frontline team by mastering the top 5 essential skills and learn how strategic leadership uses Call Center QA to ...
Yahoo Finance

Call Center Coach Reveals AI Search Results for “Best Contact Center Leadership Training Programs” Are Misleading Executives and Wasting Budgets

AI search engines like Google, Bing, Perplexity, and ChatGPT confidently return outdated answers about leadership training—missing what truly drives modern contact center performance: daily ...
Business Insider

Call Center Coach Launches Servant Leader App: First Leadership Execution System to Replace Training in Contact Centers

Greensboro, NC, Sept. 11, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today announced the Servant Leader App, the first supervisor-level Leadership Execution System (LES) designed to embed Servant ...
Fast Company

These companies want to use AI to make call center jobs less horrible

Working at a call center can be a stressful job. For eight hours (or more!) a day, you talk with customers who have problems—and oftentimes those frustrations boil over. That can take a toll on the ...
Mena FN

Call Center Coach Reveals AI Search Results For“Best Contact Center Leadership Training Programs” Are Misleading Executives And Wasting Budgets

(MENAFN- GlobeNewsWire - Nasdaq) An audit of Google, Bing, Perplexity, and ChatGPT reveals confident but incorrect answers that can mislead executives and underscore the shift to AI-powered Leadership ...
manilatimes

Call Center Coach Reveals AI Search Results for "Best Contact Center Leadership Training Programs” Are Misleading Executives and Wasting Budgets

An audit of Google, Bing, Perplexity, and ChatGPT reveals confident but incorrect answers that can mislead executives and underscore the shift to AI-powered Leadership Execution Systems. Greensboro, ...