For a good decade now, most IT organizations have been strongly focused on business process design. With businesses investing big bucks in ERP, supply chain management and customer relationship ...
When viewed as a system, design becomes a dynamic part of a business, where design language can evolve with user needs, ...
It isn’t good enough just to get a process operational again after an interruption. If it takes too long to restore delivery of critical employee or customer services, getting it back online might no ...
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