Eltropy, the digital conversations platform for community financial institutions, announced it has added new use cases – including fraud prevention – and new deployment models for its Video Banking ...

One of the things I’ve not been shy about is that banks, in their effort to master digital, have created an efficient servicing experience that is functionally correct, but emotionally devoid. Think ...

Banking’s next chapter is written in AI and bound in innovation. The banking industry’s lexicon is getting an artificial intelligence (AI) makeover. In this new era, “conversation” transcends a mere ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Eltropy’s platform-backed Video Banking allows CFIs to deliver secure, ...

New integration enables credit unions and community banks to process payments instantly across digital, SMS, and voice channels LEHI, Utah, March 19, 2026 /PRNewswire/ -- As credit unions and ...

Remote banking applications that proved their value when bank branches closed during Covid are thriving as financial institutions and customers learned how to use them and enjoyed the convenience.

As credit unions and community banks accelerate adoption of AI-driven service channels, payments often remain disconnected from the conversations that trigger them. This disconnect creates friction at ...