American Airlines claims it doesn't owe the passengers a refund.

American Airlines' new refund rule for involuntary downgrades is leaving behind many frustrated passengers in recent months. Many feel that the compensation offered doesn't come close to the value of ...

American Airlines changed its flight cancellation and refund policy to make it more restrictive, potentially preventing passengers from getting their money back when trips are disrupted. The airline's ...

American Airlines has been quietly making changes in the last year that impact the passenger experience. Late last year in December, the Fort Worth, Texas-based carrier cut the AAdvantage mileage ...

Q: My wife and I were recently scheduled to fly from Boston to Tucson, Ariz., via Phoenix on American Airlines. We booked refundable tickets through Expedia. Related Articles StubHub told me to sell ...

(CNN) - American Airlines has updated its refund policy, making it more restrictive for passengers who cancel trips. Under the new policy, passengers are eligible for a full refund only if the trip is ...

American Airlines tightens 24-hour refund policy for canceled bookings Travelers must now book at least seven days before departure to qualify for a full refund on canceled tickets American Airlines ...

The change aligns with policies from JetBlue, Southwest, and United but is stricter than Delta’s current policy Mackenzie Schmidt is the Home and Travel Editor for PEOPLE. She joined PEOPLE in 2016, ...